Terms of service
WELCOME TO NYGARDSANNA.SE
On this site you can shop via 'the look', 'by material' or 'by item'. Shop 'by item' is most similar to the setup of other webshops. It allows you to browse through garments by product group. If you choose 'by material' every material of the season is presented with a description and accompanying models. If you are seeking inspiration you can choose to shop via 'the look'. The images of the season are then displayed next to the garment used to create the look.
We ask you to check your order to make sure that you have chosen the right size and colour before placing the order. We cannot make any changes in your order.
We also ask you to check your personal information; your address, name and phone number. If the information you enter in the form so isn’t correct the courier may not be able to deliver your package. They will charge you a fee of 200 SEK to register any changes to your personal information.
If your package has visible damages when you pick it up from the courier we ask you to let us know immediately, that is within 24 hours. If your package has internal damages we ask you to contact us within 7 days. In order for us to be able to display the damage to the courier we ask you to save all the packaging.
Once you have submitted your order you will receive an e-mail -received- confirming that your order has been received by nygårdsanna. When your order has been handled, a confirmation e-mail will be sent to you.
Due to technical issues regarding stock availability, we reserve the right to cancel your order.
PRICES AND PAYMENT
All prices are shown in Swedish kronor (SEK) and including VAT for Sweden and EU. Prices are shown without VAT for all export countries. We ship goods within, Europe, Australia, Canada and the US. Orders outside the EU may will be subject to VAT, import duties and/or taxes. We deliver your package duty unpaid, which means that we cannot predict any further charges. Please note that U.K. is no longer a part of EU. Please contact your local customs office for more information.
Important update for Our U.S. Customers – New Customs Regulations Starting August 29, 2025
As of August 29, 2025, new customs regulations have been introduced in the United States. The previous duty-free threshold (de minimis) for commercial imports — which allowed most low-value shipments (up to 800 USD) to enter the U.S. without customs charges — has essentially been eliminated for all countries.
This means that even small shipments, such as clothing orders from our online store, are now subject to U.S. import duties, taxes, or handling fees upon arrival. These charges are determined by U.S. Customs and are not included in your checkout total.
We recommend checking with U.S. Customs and Border Protection or your local courier to understand any potential import costs before placing your order.
In order to shop at nygårdsanna online shop you must be at least 18 years old and all information that you provide in nygårdsanna's web shop is treated with confidentiality.
We offer online card payment, all transactions made via our online store are processed using DIBS.